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Sidekick Health · Product launches and growth

Launching digital patient support programmes across 21 markets.

I led patient acquisition and built a repeatable launch system—helping a small team launch with six pharma partners across 21 markets in three years and acquire 50,000 patients.

My role
Launch strategy & patient acquisition workstream lead
Skills
Launch strategy · Patient & HCP engagement · Localisation · MLR approvals

Pharma partners: Pfizer · Eli Lilly

Problem

Sidekick needed to launch and grow digital patient support programmes with global pharma partners across multiple markets, with a small team. Each pharma partner, health condition and audience brought different requirements. The challenge was to enable fast, parallel launches while adapting positioning, assets and channels, without rebuilding the plan and materials each time.

Work

01

Built a repeatable launch playbook

Defined stages, responsibilities and timelines across Product, Clinical, Commercial and Marketing.

02

Developed positioning and channel plans

Turned programme outcomes, clinical evidence and patient and clinician insight into relevant messaging and launch tactics.

03

Led 360-degree campaign execution

Owned the overall patient acquisition workstream, coordinating creative, paid media, patient advocacy, physician-led activity and pharma partner channels from launch through ongoing growth.

04

Created a modular asset library

Built reusable patient, clinician and partner materials, adaptable for different health conditions, audiences and markets.

05

Established localisation and approval workflows

Coordinated translation and medical, legal and regulatory review so multiple launches could progress in parallel.

Outcome

Launched digital patient support programmes with six pharma partners in three years, across 21 markets globally, acquiring 50,000 patients. The repeatable launch system enabled a small team to deliver across markets while adapting to each partner, health condition and audience.

Highlights

6 pharma partners · 3 years

Digital patient support programmes launched across 21 markets globally.

21 international markets

Across my Sidekick launch work, including the US, UK and Europe.

Repeatable launch system

Playbook · 50+ modular assets · Localisation · Approval workflows

Built for different audiences

Patients · Clinicians · Pharma partners

9 health condition-specific programmes

Examples: Breast cancer · General oncology · IBD · Crohn’s disease · Ulcerative colitis · Atopic dermatitis · GLP-1 · Menopause

50,000 patients acquired

D2C · Performance marketing · Patient ambassadors · Patient advocacy groups · Physician-led · Pharma omnichannel collaborations

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